Company: Shenzhen Hengyi Zhiyuan Technology Co., Ltd. | Email: service@sorvellean.com | Legal Representative: Zhou Xusheng
Address: Unit 5423, East Block, 5th Floor, Building 6, Shenzhen Anhua Industrial Zone, No. 18 Tairan 8th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen.
Contact: +86 0755-85492173
Customer Service Hours: 8:00 AM–10:00 PM
📨 Customer Communication
Sorvellean™ provides a direct email channel for questions relating to products, order information, website content, returns, shipping, or general store assistance.
Support Email: service@sorvellean.com
💡 How We Can Help
You may contact us when you need assistance with:
• Product descriptions or product-use information
• Order-related questions
• Shipping or delivery information
• Return eligibility or return procedures
• Website or account-related concerns
• Privacy-related requests
• General customer service questions
📝 Helpful Information
To help us understand your request accurately, please include relevant information such as the product name, order reference where applicable, and a clear description of the issue.
For product concerns, additional details or photographs may be useful where appropriate.
🔐 Communication Care
Please avoid sending unnecessary sensitive information. Sorvellean™ only needs information reasonably relevant to understanding and responding to your request.
All customer inquiries are reviewed according to the nature of the request, and we aim to provide clear and practical assistance.